Electric Hot Water Repairs

Fast, Reliable Repairs for Electric Hot Water Systems

There’s nothing worse than stepping into the shower only to find there’s no hot water. At Electric Express, we provide fast, reliable and affordable hot water system repairs across Sydney’s Northern Beaches, North Shore and Inner West.

Our licensed electricians specialise in electric hot water system repairs, installations, and replacements, offering same-day and 24/7 emergency repairs to restore your hot water quickly and safely.

With over 20 years’ experience, we understand the frustration of losing hot water and the importance of getting it fixed properly the first time. Whether your system has tripped a circuit, stopped heating, or is leaking, we’ll diagnose the problem, provide honest advice, and deliver a long-term solution.

Contact us now: 0411 188 492

Our Hot Water Services

Electric Express provides a complete range of hot water services, from simple repairs to full installations. Whether your system has failed suddenly or you’re looking to upgrade to a more energy-efficient unit, we’ve got you covered.

Hot Water System Repairs

From faulty thermostats and elements to damaged wiring, temperature control valves or control boards, we repair all types of electrical faults quickly and safely. Our goal is always to repair rather than replace, where possible.

Emergency Hot Water Repairs

No one wants to go without hot water, especially during winter. Our 24/7 emergency call-out service ensures you’re never left waiting. We can often restore your system the same day you call.

Hot Water Installation

Whether you’re building a new home or replacing an old unit, our team installs electric, heat pump and solar-boosted systems from trusted brands. We’ll help you select the right system for your household’s needs and energy use.

Hot Water System Replacement

When repairs aren’t cost-effective or the tank is beyond repair, we can safely remove your old unit and install a modern, energy-efficient model that reduces your running costs.

Hot Water System Maintenance

Regular servicing helps to keep your system efficient and prevents issues before they become serious. We check electrical connections, thermostats, valves and safety switches to ensure reliable operation year-round.

We handle every stage of the process so you can enjoy dependable hot water without the stress.

Types of Hot Water Systems We Service

We’re experienced in all major types of electric and hybrid systems used in homes:

Electric Storage Systems

These are the most common in Sydney homes. Water is heated by internal elements and stored in an insulated tank, ready for use. We service all hot water tank sizes, from compact 50L units to large 400L systems.

Instant / Continuous Flow Hot Water Systems

Also known as tankless systems, a continuous flow system heats water on demand using an electric element. They’re efficient and space-saving but can require specialist installation to ensure consistent water pressure and flow.

Heat Pump Hot Water Systems

Heat pump systems use heat from the surrounding air to warm your water, significantly reducing electricity use. Our team can repair or replace compressors, sensors, and electrical connections to keep them running efficiently.

Solar Hot Water Systems

These combine solar energy with an electric backup element, ensuring reliable hot water even on cloudy days. We can inspect and service the electrical components, sensors and backup systems to ensure consistent performance.

Gas Hot Water Systems

Although we focus on the electrical components, we can assist with the electrical connections for gas hot water systems, including ignition, timers, and controllers. If your system isn’t lighting or maintaining temperature, we’ll identify whether the fault is electrical and coordinate with a plumber if required.

If you’re unsure what type of system you have, our electricians can identify it on-site and explain your options clearly. No matter what type of system you have, our licensed electricians can repair, replace, or install it to meet Australian safety standards.

Common Hot Water Problems We Fix

When your hot water heater stops working properly, it can often be traced to a few common causes. Our team can diagnose and repair these issues quickly. Some of the most common problems include:

• No hot water at all – Usually due to a burnt-out heating element, faulty thermostat, or power supply issue.
• Water too hot or too cold – Caused by a thermostat fault or wiring problem.
• Lukewarm Water – May be due to one of the elements failing in a dual-element system, incorrect thermostat settings, or wiring faults.
• Leaking tank or fittings – A hot water leak may indicate corrosion, damaged seals, or a faulty pressure relief valve.
• Rust-coloured water – Often a sign of internal corrosion of the hot water tank or rusting internal components, and a system that’s due for replacement.
• Circuit breaker keeps tripping – Usually the result of a short circuit or damaged heating element.
• Unusual noises or smells – Can indicate sediment build-up, electrical arcing or internal damage.
• Hot Water Running Out Quickly – Could be a sign of sediment build-up, a broken element, or a thermostat issue.
• Excessive Energy Bills – Faulty thermostats can cause the unit to overheat water, wasting power and driving up costs.
• Slow Reheat Times – Often caused by a worn-out heating element or scaling within the tank.

By diagnosing issues early, we can often perform a simple, affordable repair before a full replacement becomes necessary.

Energy Efficiency and Cost Savings

Your hot water system is one of the largest energy consumers in the home. Modern, energy-efficient systems can significantly reduce electricity use and lower your bills.

Upgrading to a heat pump or solar-boosted system can cut energy consumption by up to 60%, while installing an off-peak timer allows you to heat water during cheaper electricity periods. Ensuring your thermostat and elements are working correctly also prevents unnecessary power waste.

Our team can assess your current system and recommend practical upgrades, helping you reduce both running costs and environmental impact.

We can help you:

• Upgrade to energy-efficient models that meet current Australian standards.
• Install off-peak electricity timers or smart controls to heat water when electricity rates are lowest.
• Improve insulation and thermostat accuracy to prevent unnecessary energy loss.
• Repair faulty elements or sensors that may cause your system to overheat and waste power.

Hot Water Maintenance Tips

Routine maintenance helps extend the life of your hot water system and prevents costly breakdowns. Even small issues, like a faulty thermostat or minor leak, can worsen over time if left unchecked. Here are a few practical tips to keep your system in top condition:

• Inspect for leaks or corrosion: Check the base and fittings of your tank every few months for early signs of rust or water damage.
• Test the temperature and pressure relief (TPR) valve: This safety feature should release water when lifted — if it doesn’t, it may need replacement.
• Flush the tank periodically: Sediment build-up in storage systems can reduce heating efficiency and damage elements over time.
• Check thermostat settings: Keeping your thermostat around 60°C ensures effective water heating while minimising energy use.
• Book a professional service: Having an electrician inspect your system every 1–2 years helps identify issues before they escalate.

By scheduling regular maintenance, you can enjoy consistent hot water, reduce running costs, and get the most from your system for years to come.

Popular Brands We Work With

We repair and install all leading electric hot water system brands, including:

Rheem, Rinnai, Dux, Vulcan, Aquamax, Saxon, Bosch, and Thermann.

Our experience with all major models means we can quickly diagnose faults and source quality replacement parts if needed.

Our Hot Water Repair Process

When you call Electric Express, we make the process easy from start to finish:

1. Diagnosis – We inspect your system, test the electrical components, and determine the cause of the fault.
2. Clear Explanation & Quote – We’ll explain the issue in plain language and provide a transparent, upfront quote.
3. Repairs or Replacement – We repair or replace damaged components such as thermostats, heating elements, switches, or wiring.
4. Testing & Safety Check – We fully test your system to ensure it’s safe, compliant, and operating efficiently.

We always aim to repair first wherever possible, saving you the cost and hassle of replacing an entire unit unnecessarily.

Safety, Compliance and Guaranteed Workmanship

When it comes to hot water systems, safety and compliance are essential. At Electric Express, all work is carried out by fully licensed and insured electricians who follow strict Australian Standards and NSW safety regulations.

From fault diagnosis to full system installation, we ensure every connection, circuit, and component is tested and compliant with current electrical codes.

Our customers can rest assured knowing every job is backed by our workmanship guarantee and includes a Certificate of Compliance for Electrical Work (CCEW) upon completion. This documentation confirms your system has been installed or repaired to meet all legal and safety requirements.

With decades of experience across Sydney’s Northern Beaches, North Shore and Inner West, we take pride in delivering reliable, long-lasting hot water solutions done safely, efficiently, and with complete transparency.

Why Choose Electric Express?

When it comes to servicing your hot water system, you need a team you can trust. Here’s why Sydney homeowners choose us:

• Experienced Electricians – Over 20 years of hands-on experience in hot water and electrical repairs.
• Family-Run Local Business – Reliable, honest service from a team that genuinely cares.
• 24/7 Emergency Availability – We’re here when you need us, day or night.
• Expertise in Electric Systems – We specialise in the electrical components that plumbers can’t fix.
• Transparent Pricing – No hidden fees, just fair and upfront quotes.

Whether you need an urgent repair or are planning to upgrade to a modern, energy-efficient unit, you can count on Electric Express to get the job done safely and efficiently.

Contact us now to arrange a call-out: 0411 188 492

Service Areas

Electric Express provides fast and reliable electrical repair services across Sydney’s Northern Beaches, Upper & Lower North Shore and Inner West. Whether you’re in Manly, Dee Why, Mosman, Chatswood, Balmain or Ashfield, our local electricians are ready to help.

Our team is based right here in Sydney, meaning we can respond quickly to hot water emergencies and offer same-day service for most repairs. Wherever you’re located, you can expect friendly service, transparent pricing and expert solutions every time. View our full service area, or contact us to find out if we visit your area.

Frequently Asked Questions

Get Your Hot Water Back – Fast

If your hot water system has stopped working, don’t wait days for a fix.

Call Electric Express for same-day hot water system repairs across Sydney’s Northern Beaches, North Shore and Inner West. Our licensed electricians will diagnose the problem, repair it quickly, and ensure your system is running safely and efficiently.

Call us on 0411 188 492 or book online – we’re available 24/7 for emergency hot water repairs.